Payment Policy

At my store, we want the checkout process to be clear and convenient. This policy explains how payments are accepted and processed when you purchase products through our online store.

Payment Options

The payment methods available for a particular order will be displayed during checkout.

Depending on availability, customers may be able to pay using major credit or debit cards, including:

Visa
Mastercard
American Express
Discover
JCB
Diners Club
Maestro

Additional payment methods may be presented at checkout when supported by our payment partners.

Currency Used at Checkout

Our prices are generally displayed in U.S. dollars (USD).

If your payment account uses another currency, your bank or card issuer may convert the transaction according to its own exchange rate.

Your financial institution may also charge a foreign transaction or currency conversion fee.

Order Total

Before submitting payment, customers will be shown the applicable order details and total amount.

Depending on the purchase, the total may include:

Product prices
Applicable discounts
Sales tax or other required taxes
Shipping charges, if applicable

Please review the final amount carefully before completing checkout.

Submitting a Payment

When you select a payment method and complete checkout, the payment request is sent for authorization.

An order can only move forward when the transaction has been successfully authorized or otherwise confirmed by the applicable payment provider.

Payment Authorization Holds

In some cases, your bank or card issuer may place a temporary authorization hold on available funds.

A pending transaction may appear on your account before the payment has been fully settled.

If an order is cancelled or the authorization is released, the time required for the pending amount to disappear is determined by the financial institution.

Payment Processing Partners

Payments may be processed through Shopify and independent payment service providers.

These providers may perform transaction authorization, fraud screening, identity verification, and other security procedures.

Their own terms and privacy practices may also apply to the payment service they provide.

Accurate Billing Information

Please enter billing information carefully when completing checkout.

Information that does not match the records maintained by your bank or card issuer may result in a declined transaction or additional verification.

If you notice incorrect information after placing an order, contact us as soon as possible.

Declined Payments

A payment may be declined for reasons outside our control.

Common examples include:

Incorrect card information
Expired card
Insufficient available funds
Bank restrictions
Incorrect billing details
Payment-provider security checks
Card issuer authorization requirements

If your payment does not go through, you may wish to verify the information provided or contact your financial institution.

Payment Security

Payment credentials may be handled directly by authorized payment providers.

For your protection, please do not send full card numbers, card verification codes, passwords, PINs, or online banking credentials to us by email.

Order Confirmation

After a successful transaction, an order confirmation may be sent to the email address entered during checkout.

If you do not receive a confirmation, check your spam or junk folder before placing another order.

If you remain unsure whether an order was completed, contact us so we can check the available order information.

Duplicate Charges

If you believe that the same order has resulted in multiple completed charges, please contact us.

Provide your order number and relevant transaction information if available.

Your bank or card issuer can also confirm whether an additional entry is a temporary authorization rather than a completed charge.

Fraud and Transaction Verification

To protect customers and our store, transactions may be subject to reasonable security checks.

An order may be delayed, declined, or cancelled when payment information cannot be reasonably verified or when there are legitimate concerns regarding unauthorized or fraudulent activity.

Taxes and Other Charges

Where applicable, required taxes are calculated and displayed during checkout.

The amount presented before payment is submitted represents the applicable total based on the information available at that time.

Refunds

When a refund is approved under our Refund & Return Policy, the refund will generally be issued to the original payment method used for the transaction.

We normally cannot redirect an approved refund to a different payment account.

Refund Timing

After a refund has been initiated, please allow approximately 5–10 business days for the funds to appear in your account or statement.

Processing and posting times vary by bank, card issuer, and payment provider.

Cancelled Orders and Payments

If an order is cancelled before shipment and payment has already been collected, an applicable refund will generally be initiated to the original payment method.

If an order has already been dispatched, the customer may need to follow the applicable return process instead.

Unrecognized Payments

If you notice a transaction that appears to be associated with my store but you do not recognize it, please contact us.

If you believe your card or payment account has been compromised, you should also notify your bank or card issuer immediately.

Changes to Payment Methods

Available payment methods may change from time to time due to provider availability, technical requirements, security considerations, or other operational reasons.

The payment options displayed at checkout are the currently available methods for your order.